Email to stating your intention to cancel the order.

If you wish to cancel your order placed online please contact our customer services team. The order is accepted and the completion of the contract between you and Nicholls will take place when your order is dispatched, unless you have cancelled the order in accordance with the relevant order cancellation instructions

Should you not receive an acknowledgment within 5 business days, please contact us via email or by telephone on 01873 810571 Monday to Friday 9:00am to 5:00pm Please do not consider this email as an order confirmation or order acceptance from Nicholls. We will acknowledge the receipt of your order with an email containing exact details of the order. There having been a pricing or description error.In certain circumstances we may not be able to accept your order. You can place an order with Nicholls online. You are also confirming that you are the person referred to in the billing details. When you submit an order through our website you are confirming that the payments details are correct and valid and that payment will be made in full once the order is accepted. We cannot accept registration from any person under 18 and ask visitors under this age not to submit any information to us We regret that we cannot absolutely guarantee that the product images on the website are a totally accurate representation of the actual merchandise. However, a slight variation in the actual goods may occur even though the reproduction of colours is a close representation. We have taken every care to ensure that the photographic representation, description and specification of each product is accurate. We ask you to read these terms and conditions carefully before you place an order because they contain important information about your order

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